General Terms and Conditions

This is a non-binding courtesy translation of the German „Allgemeine Geschäftsbedingungen“. In the event of any discrepancy, the German version shall prevail. References to German statutes (BGB, UStG, etc.) are retained.

§ 1 Scope

(1) These General Terms and Conditions (GTC) apply to all contracts on the use of the software-as-a-service application “AI Navigator” (the “Service”) between Daniel Ostner, Hasenheide 8b, 25474 Ellerbek, Germany (the “Provider”) and the users of the Service (the “Customer”).

(2) The Service is aimed at both entrepreneurs within the meaning of § 14 German Civil Code (BGB) and consumers within the meaning of § 13 BGB. Deviating, conflicting or supplementary terms and conditions of the Customer do not become part of the contract unless the Provider expressly agrees to their validity in text form.

§ 2 Subject matter of the contract

(1) The Provider provides a web-based application supporting enterprise AI strategy, governance and prioritization, consisting of the modules AI Readiness Assessment, Use-Case Scoring, AI Use-Case Canvas, Governance Check, Compliance Center, Architecture Generator and Roadmap Generator, in each case within the scope of the selected plan (Free / Pro / Enterprise according to the current plan overview on the website).

(2) The scope of functions of the individual plans results from the respective current service description on the website at the time the contract is concluded.

§ 3 Important note on the nature of the service — no legal, tax or business consulting

(1) Based on the information entered by the Customer, the Service generates automated analyses, assessments, scores, checklists and suggestions (including on AI governance maturity, EU AI Act risk classification, GDPR aspects, architecture proposals and roadmaps).

(2) These analyses serve exclusively for general orientation and decision support. They do not constitute legal, tax, compliance or business consulting and do not replace such advice. In particular, the classification under the EU AI Act and the GDPR is an automatically generated orientation aid based on generally available information and must be reviewed by qualified legal, tax or specialist advisors for the specific individual case before any business or legal decision.

(3) The Provider assumes no warranty for the completeness, accuracy or timeliness of the content, assessments and regulatory references contained in the Service. The regulatory environment (in particular the EU AI Act and the GDPR) continues to evolve.

§ 4 Conclusion of contract

(1) The presentation of the Service on the website does not constitute a binding offer, but an invitation to the Customer to submit an offer.

(2) By completing registration and — for paid plans — completing the ordering process via the payment service provider Stripe, the Customer submits a binding offer. The contract is concluded upon activation of access by the Provider.

§ 5 Prices and payment terms

(1) The prices shown on the website at the time of ordering apply.

(2) Pursuant to § 19 (1) German VAT Act (UStG), no value added tax is currently charged or shown (small business regulation).

(3) Paid plans are billed in advance for the respective billing period (monthly) via Stripe. The Customer grants the necessary payment authorization during the ordering process.

(4) In the event of default in payment, the Provider is entitled to block access to paid functions until settlement.

§ 6 Term and termination

(1) Paid plans (Pro) run on a monthly basis and are automatically renewed for a further month unless terminated before expiry.

(2) Termination is possible at any time as of the end of the current billing period via the account settings or the Stripe customer portal.

(3) The right to extraordinary termination for good cause remains unaffected.

(4) The Provider may change or discontinue the free Free plan at any time with reasonable notice.

(5) For consumer contracts concluded via an online user interface, the Provider provides, pursuant to § 312k BGB, a permanently available termination button in the account settings and in the footer of the website, via which the Customer can terminate the contract directly and receive a confirmation of the termination.

§ 7 Right of withdrawal for consumers

(1) Consumers within the meaning of § 13 BGB have a statutory right of withdrawal pursuant to §§ 355, 356 BGB. The withdrawal instructions with a model withdrawal form are available separately.

(2) The right of withdrawal expires prematurely if the Provider has begun performing the service after the Customer has expressly consented to the Provider beginning performance before the end of the withdrawal period and has confirmed his knowledge that, by giving this consent, he loses his right of withdrawal upon commencement of performance.

(3) For consumer contracts concluded via an online user interface, the Provider provides an electronic withdrawal function (“withdrawal button”, § 356a BGB) in the customer account and in the footer of the website.

§ 8 Customer obligations

(1) The Customer is responsible for the accuracy of the data he enters.

(2) The Customer may not enter any unlawful content into the Service and is obliged to enter personal data of third parties into the Service’s input fields only if he has his own data protection basis for doing so.

(3) The Customer must keep his access data confidential and inform the Provider without undue delay if he becomes aware of any misuse of his account.

(4) If the Customer processes personal data of third parties (e.g. his own employees or customers) via the Service, the Provider and Customer shall, upon request, conclude a separate data processing agreement (DPA) pursuant to Art. 28 GDPR for this purpose; the details result from the privacy policy.

§ 9 Availability

The Provider endeavors to ensure high availability of the Service but, outside of separate Enterprise agreements, provides no guarantee of a specific availability. Maintenance work will be announced in advance where reasonable.

§ 10 Liability

(1) The Provider is liable without limitation for intent and gross negligence as well as in accordance with the German Product Liability Act.

(2) In the event of a slightly negligent breach of essential contractual obligations (cardinal obligations), the fulfillment of which is essential for the proper performance of the contract and on the observance of which the Customer may regularly rely, liability is limited to the foreseeable, contract-typical damage at the time the contract was concluded.

(3) Otherwise, liability for slightly negligent breaches of duty is excluded.

(4) The above limitations of liability do not apply to damage resulting from injury to life, body or health.

(5) The Provider is not liable for damage arising from the Customer’s business or legal decisions based on the analyses contained in the Service, insofar as these analyses are expressly marked as orientation aids (§ 3) and there is no gross negligence or intent on the part of the Provider.

§ 11 Warranty

The statutory warranty provisions apply unless otherwise stipulated below.

§ 12 Amendments to these GTC

The Provider may amend these GTC with effect for the future if this is necessary for a valid reason (e.g. a change in the legal situation, the range of services or case law). The Customer will be informed of changes with reasonable notice and may object; in the event of an objection, the contract continues under the previous conditions, in which case the Provider may terminate the contract by ordinary notice.

§ 13 Final provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this only applies insofar as no statutory consumer protection of the state in which the consumer has his habitual residence is thereby withdrawn.

(2) If the Customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is the Provider’s registered office.

(3) The contract language is German.

(4) Should individual provisions of these GTC be invalid, the validity of the remaining provisions remains unaffected.

As of: July 2026